/* ===== CSS Custom Properties ===== */
:root {
  --color-primary: #1eadac;
  --color-primary-hover: #179392;
  --color-bg: #f8f9fa;
  --color-surface: #ffffff;
  --color-text: #202124;
  --color-text-secondary: #5f6368;
  --color-border: #dadce0;
  --color-urgent: #d93025;
  --color-high: #e8710a;
  --color-normal: #1eadac;
  --color-low: #5f6368;
  --radius: 8px;
  --shadow: 0 1px 3px rgba(0, 0, 0, 0.08), 0 1px 2px rgba(0, 0, 0, 0.06);
  --shadow-lg: 0 4px 12px rgba(0, 0, 0, 0.1);
  --header-height: 56px;
  --nav-height: 56px;
  --transition: 0.2s ease;
}

/* ===== Reset & Base ===== */
[hidden] {
  display: none !important;
}

*,
*::before,
*::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html {
  -webkit-text-size-adjust: 100%;
}

body {
  font-family:
    -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Noto Sans JP",
    "Hiragino Kaku Gothic ProN", "Hiragino Sans", Meiryo, sans-serif;
  font-size: 14px;
  line-height: 1.6;
  color: var(--color-text);
  background: var(--color-bg);
  min-height: 100dvh;
  overflow-x: hidden;
}

a {
  color: var(--color-primary);
  text-decoration: none;
}

a:hover {
  text-decoration: underline;
}

button {
  font: inherit;
  cursor: pointer;
  border: none;
  background: none;
}

img {
  display: block;
  max-width: 100%;
}

/* ===== Login Screen ===== */
.login-screen {
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 100dvh;
  background: var(--color-bg);
  padding: 16px;
}

.login-card {
  background: var(--color-surface);
  border-radius: 12px;
  box-shadow: var(--shadow-lg);
  padding: 48px 32px;
  text-align: center;
  max-width: 400px;
  width: 100%;
}

.login-title {
  font-size: 28px;
  font-weight: 700;
  color: var(--color-primary);
  margin-bottom: 8px;
}

.login-subtitle {
  font-size: 14px;
  color: var(--color-text-secondary);
  margin-bottom: 32px;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px 24px;
  border-radius: var(--radius);
  font-size: 14px;
  font-weight: 500;
  min-height: 44px;
  transition:
    background var(--transition),
    box-shadow var(--transition);
}

.btn-google {
  background: var(--color-surface);
  color: var(--color-text);
  border: 1px solid var(--color-border);
  box-shadow: var(--shadow);
  width: 100%;
  max-width: 280px;
}

.btn-google:hover {
  box-shadow: var(--shadow-lg);
  background: #f1f3f4;
}

.google-icon {
  font-weight: 700;
  font-size: 18px;
  color: var(--color-primary);
}

/* ===== App Layout ===== */
.app {
  display: flex;
  flex-direction: column;
  min-height: 100dvh;
}

/* ===== Header ===== */
.header {
  position: sticky;
  top: 0;
  z-index: 100;
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: var(--header-height);
  padding: 0 16px;
  background: var(--color-surface);
  border-bottom: 1px solid var(--color-border);
}

.header-left {
  display: flex;
  align-items: center;
}

.header-title {
  font-size: 18px;
  font-weight: 700;
  color: var(--color-primary);
}

.header-right {
  display: flex;
  align-items: center;
  gap: 8px;
}

.btn-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  transition: background var(--transition);
  color: var(--color-text-secondary);
  font-size: 18px;
}

.btn-icon:hover {
  background: rgba(0, 0, 0, 0.06);
}

.refresh-btn .refresh-icon {
  display: inline-block;
  transition: transform 0.3s ease;
}

.refresh-btn.spinning .refresh-icon {
  animation: spin 0.8s linear infinite;
}

@keyframes spin {
  from {
    transform: rotate(0deg);
  }
  to {
    transform: rotate(360deg);
  }
}

.last-updated {
  font-size: 11px;
  color: var(--color-text-secondary);
  white-space: nowrap;
}

.btn-text {
  font-size: 12px;
  color: var(--color-text-secondary);
  padding: 4px 8px;
  border-radius: 4px;
  min-height: 32px;
}

.btn-text:hover {
  background: rgba(0, 0, 0, 0.06);
  color: var(--color-text);
}

.user-info {
  display: flex;
  align-items: center;
  gap: 8px;
}

.user-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
}

.user-name {
  font-size: 13px;
  color: var(--color-text-secondary);
  display: none;
}

/* ===== Navigation (Mobile: Bottom bar) ===== */
.nav {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  z-index: 100;
  display: flex;
  align-items: center;
  justify-content: space-around;
  height: var(--nav-height);
  background: var(--color-surface);
  border-top: 1px solid var(--color-border);
}

.nav-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 2px;
  flex: 1;
  height: 100%;
  color: var(--color-text-secondary);
  text-decoration: none;
  min-width: 44px;
  min-height: 44px;
  transition: color var(--transition);
}

.nav-item:hover {
  text-decoration: none;
  color: var(--color-primary);
}

.nav-item.active {
  color: var(--color-primary);
}

.nav-icon {
  font-size: 20px;
  line-height: 1;
}

.nav-label {
  font-size: 10px;
  font-weight: 500;
}

/* ===== Content ===== */
.content {
  flex: 1;
  padding: 16px;
  padding-bottom: calc(var(--nav-height) + 16px);
  max-width: 960px;
  margin: 0 auto;
  width: 100%;
}

/* ===== Cards ===== */
.card {
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 16px;
  margin-bottom: 12px;
  transition: box-shadow var(--transition);
}

.card:hover {
  box-shadow: var(--shadow-lg);
}

.card-title {
  font-size: 14px;
  font-weight: 600;
  margin-bottom: 8px;
  color: var(--color-text);
}

.card-subtitle {
  font-size: 12px;
  color: var(--color-text-secondary);
}

/* ===== Summary Cards (Dashboard) ===== */
.summary-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 12px;
  margin-bottom: 20px;
}

.summary-card {
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 16px;
  text-align: center;
}
.summary-card.clickable {
  cursor: pointer;
  transition:
    box-shadow var(--transition),
    outline var(--transition);
}
.summary-card.clickable:hover {
  box-shadow: var(--shadow-lg);
}
.summary-card.selected {
  outline: 2px solid currentColor;
  outline-offset: -2px;
}

.summary-card .count {
  font-size: 28px;
  font-weight: 700;
  line-height: 1.2;
}

.summary-card .label {
  font-size: 12px;
  color: var(--color-text-secondary);
  margin-top: 4px;
}

.summary-card.urgent .count {
  color: var(--color-urgent);
}
.summary-card.high .count {
  color: var(--color-high);
}
.summary-card.normal .count {
  color: var(--color-normal);
}
.summary-card.low .count {
  color: var(--color-low);
}

/* ===== Section Header ===== */
.section-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.section-title {
  font-size: 16px;
  font-weight: 600;
}

/* ===== Customer List ===== */
.search-input {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius);
  font-size: 14px;
  background: var(--color-surface);
  margin-bottom: 12px;
  outline: none;
  transition: border-color var(--transition);
  min-height: 44px;
}

.search-input:focus {
  border-color: var(--color-primary);
}

.customer-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  margin-bottom: 8px;
  cursor: pointer;
  text-decoration: none;
  color: inherit;
  min-height: 44px;
  transition:
    box-shadow var(--transition),
    background var(--transition);
}

.customer-item:hover {
  box-shadow: var(--shadow-lg);
  background: #f1f3f4;
  text-decoration: none;
  color: inherit;
}

.customer-info {
  flex: 1;
  min-width: 0;
}

.customer-name {
  font-size: 14px;
  font-weight: 600;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.customer-staff {
  font-size: 12px;
  color: var(--color-text-secondary);
}

.customer-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 24px;
  height: 24px;
  padding: 0 8px;
  border-radius: 12px;
  font-size: 12px;
  font-weight: 600;
  color: #fff;
  background: var(--color-urgent);
  flex-shrink: 0;
  margin-left: 12px;
}

.customer-badge.zero {
  background: var(--color-text-secondary);
  opacity: 0.4;
}

/* ===== Priority Badges ===== */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 2px;
  padding: 2px 10px;
  border-radius: 10px;
  font-size: 11px;
  min-width: 52px;
  justify-content: center;
  font-weight: 600;
  line-height: 1.4;
}

.badge-urgent {
  background: rgba(217, 48, 37, 0.1);
  color: var(--color-urgent);
}

.badge-high {
  background: rgba(232, 113, 10, 0.1);
  color: var(--color-high);
}

.badge-normal {
  background: rgba(30, 173, 172, 0.1);
  color: var(--color-normal);
}

.badge-low {
  background: rgba(95, 99, 104, 0.1);
  color: var(--color-low);
}

/* ===== Status Badges ===== */
.status-badge {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 10px;
  font-size: 11px;
  font-weight: 500;
  line-height: 1.4;
}

.status-pending {
  background: rgba(232, 113, 10, 0.1);
  color: var(--color-high);
}

.status-in_progress {
  background: rgba(30, 173, 172, 0.1);
  color: var(--color-normal);
}

.status-done {
  background: rgba(52, 168, 83, 0.1);
  color: #34a853;
}

.status-dismissed {
  background: rgba(95, 99, 104, 0.1);
  color: var(--color-low);
}

/* ===== Customer Detail ===== */
.detail-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 16px;
}

.detail-name {
  font-size: 20px;
  font-weight: 700;
}

.detail-meta {
  font-size: 13px;
  color: var(--color-text-secondary);
  margin-top: 4px;
}

.detail-meta a {
  font-size: 12px;
}

.detail-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.btn-primary {
  background: var(--color-primary);
  color: #fff;
  padding: 8px 16px;
  border-radius: var(--radius);
  font-size: 13px;
  font-weight: 500;
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: background var(--transition);
}

.btn-primary:hover {
  background: var(--color-primary-hover);
}

.btn-secondary {
  background: var(--color-surface);
  color: var(--color-primary);
  border: 1px solid var(--color-border);
  padding: 8px 16px;
  border-radius: var(--radius);
  font-size: 13px;
  font-weight: 500;
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition:
    background var(--transition),
    border-color var(--transition);
}

.btn-secondary:hover {
  background: #f1f3f4;
  border-color: var(--color-primary);
}

.btn-danger {
  background: rgba(217, 48, 37, 0.08);
  color: var(--color-urgent);
  padding: 8px 16px;
  border-radius: var(--radius);
  font-size: 13px;
  font-weight: 500;
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: background var(--transition);
}

.btn-danger:hover {
  background: rgba(217, 48, 37, 0.15);
}

.btn-sm {
  padding: 6px 12px;
  font-size: 12px;
  min-height: 32px;
}

/* ===== Tabs ===== */
.tabs {
  display: flex;
  gap: 0;
  border-bottom: 1px solid var(--color-border);
  margin-bottom: 16px;
  overflow-x: auto;
}

.tab {
  padding: 10px 16px;
  font-size: 13px;
  font-weight: 500;
  color: var(--color-text-secondary);
  border-bottom: 2px solid transparent;
  white-space: nowrap;
  cursor: pointer;
  min-height: 44px;
  display: flex;
  align-items: center;
  transition:
    color var(--transition),
    border-color var(--transition);
}

.tab:hover {
  color: var(--color-text);
}

.tab.active {
  color: var(--color-primary);
  border-bottom-color: var(--color-primary);
}

/* ===== Timeline ===== */
.timeline {
  position: relative;
  padding-left: 24px;
}

.timeline::before {
  content: "";
  position: absolute;
  left: 8px;
  top: 4px;
  bottom: 4px;
  width: 2px;
  background: var(--color-border);
}

.timeline-item {
  position: relative;
  padding-bottom: 16px;
}

.timeline-item::before {
  content: "";
  position: absolute;
  left: -20px;
  top: 6px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--color-primary);
  border: 2px solid var(--color-surface);
  box-shadow: 0 0 0 2px var(--color-border);
}

.timeline-item.source-slack::before {
  background: #4a154b;
}
.timeline-item.source-email::before {
  background: #ea4335;
}
.timeline-item.source-admin::before {
  background: #34a853;
}
.timeline-item.source-analysis::before {
  background: #fbbc05;
}

.timeline-header {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 4px;
  flex-wrap: wrap;
}

.timeline-source {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  color: var(--color-text-secondary);
  background: rgba(0, 0, 0, 0.04);
  padding: 1px 6px;
  border-radius: 4px;
}

.timeline-time {
  font-size: 11px;
  color: var(--color-text-secondary);
}

.timeline-title {
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 4px;
}

.timeline-body {
  font-size: 13px;
  color: var(--color-text-secondary);
  line-height: 1.5;
  white-space: pre-wrap;
  word-break: break-word;
}

.timeline-sender {
  font-size: 12px;
  color: var(--color-text-secondary);
  font-style: italic;
}

/* ===== Analysis Panel ===== */
.analysis-panel {
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  margin-bottom: 16px;
  overflow: hidden;
}

.analysis-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 16px;
  border-bottom: 1px solid var(--color-border);
}

.analysis-header-title {
  font-size: 14px;
  font-weight: 600;
}

.analysis-status {
  font-size: 12px;
  color: var(--color-text-secondary);
}

.analysis-status.running {
  color: var(--color-primary);
}

.analysis-status.running::before {
  content: "";
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--color-primary);
  margin-right: 6px;
  animation: pulse 1.2s infinite;
}

@keyframes pulse {
  0%,
  100% {
    opacity: 1;
  }
  50% {
    opacity: 0.3;
  }
}

.thinking-log {
  background: #1e1e1e;
  color: #d4d4d4;
  font-family: "SF Mono", "Fira Code", "Fira Mono", Menlo, Consolas, monospace;
  font-size: 12px;
  line-height: 1.6;
  padding: 16px;
  max-height: 300px;
  overflow-y: auto;
  white-space: pre-wrap;
  word-break: break-word;
}

.thinking-log .thinking-cursor {
  display: inline-block;
  width: 7px;
  height: 14px;
  background: #d4d4d4;
  animation: blink 0.8s step-end infinite;
  vertical-align: text-bottom;
}

@keyframes blink {
  50% {
    opacity: 0;
  }
}

/* ===== Action Items ===== */
.action-item {
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  margin-bottom: 8px;
  overflow: hidden;
  transition: box-shadow var(--transition);
}

.action-item:hover {
  box-shadow: var(--shadow-lg);
}

.action-item-header {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 14px 16px;
  cursor: pointer;
  min-height: 44px;
}

.action-item-check {
  flex-shrink: 0;
  width: 20px;
  height: 20px;
  border: 2px solid var(--color-border);
  border-radius: 50%;
  margin-top: 2px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition:
    border-color var(--transition),
    background var(--transition);
}

.action-item.done .action-item-check {
  background: #34a853;
  border-color: #34a853;
}

.action-item.done .action-item-check::after {
  content: "\2713";
  color: #fff;
  font-size: 12px;
  font-weight: 700;
}

.action-item.dismissed .action-item-check {
  background: var(--color-text-secondary);
  border-color: var(--color-text-secondary);
}

.action-item.dismissed .action-item-check::after {
  content: "\2715";
  color: #fff;
  font-size: 10px;
  font-weight: 700;
}

.action-item-content {
  flex: 1;
  min-width: 0;
}

.action-item-summary {
  font-size: 14px;
  font-weight: 500;
  margin-bottom: 4px;
}

.action-item.done .action-item-summary,
.action-item.dismissed .action-item-summary {
  text-decoration: line-through;
  opacity: 0.6;
}

.action-item-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.action-item-customer {
  font-size: 12px;
  color: var(--color-text-secondary);
}

.action-item-detail {
  padding: 0 16px 14px 46px;
  display: none;
}

.action-item.expanded .action-item-detail {
  display: block;
}

.action-detail-section {
  margin-bottom: 12px;
}

.action-detail-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  color: var(--color-text-secondary);
  margin-bottom: 4px;
}

.action-detail-text {
  font-size: 13px;
  color: var(--color-text);
  line-height: 1.5;
  white-space: pre-wrap;
  word-break: break-word;
}

.action-detail-links {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.action-detail-links a {
  font-size: 12px;
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.action-item-buttons {
  display: flex;
  gap: 8px;
  margin-top: 12px;
  flex-wrap: wrap;
}

/* ===== Filter Bar ===== */
.filter-bar {
  display: flex;
  gap: 8px;
  margin-bottom: 12px;
  overflow-x: auto;
  padding-bottom: 4px;
}

.filter-chip {
  display: inline-flex;
  align-items: center;
  padding: 6px 14px;
  border-radius: 20px;
  font-size: 13px;
  font-weight: 500;
  color: var(--color-text-secondary);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  white-space: nowrap;
  min-height: 36px;
  cursor: pointer;
  transition:
    background var(--transition),
    border-color var(--transition),
    color var(--transition);
}

.filter-chip:hover {
  background: #f1f3f4;
}

.filter-chip.active {
  background: rgba(30, 173, 172, 0.1);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

.chip-icon {
  width: 14px;
  height: 14px;
  vertical-align: middle;
  margin-right: 2px;
}

/* ===== Status Chips (square - distinct from round type filter-chips) ===== */
.status-chip {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 5px 12px;
  border-radius: 4px;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.02em;
  color: var(--color-text-secondary);
  background: var(--color-bg);
  border: 1px solid var(--color-border);
  white-space: nowrap;
  min-height: 32px;
  cursor: pointer;
  transition:
    background var(--transition),
    border-color var(--transition),
    color var(--transition);
}
.status-chip:hover {
  background: #eaeaea;
}
.status-chip.active {
  background: rgba(30, 173, 172, 0.12);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

/* ===== Slack Post Confirm Dialog ===== */
.dialog-overlay {
  position: fixed;
  inset: 0;
  z-index: 200;
  background: rgba(0, 0, 0, 0.4);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 16px;
}

.dialog {
  background: var(--color-surface);
  border-radius: 12px;
  box-shadow: var(--shadow-lg);
  max-width: 420px;
  width: 100%;
  padding: 24px;
}

.dialog-title {
  font-size: 16px;
  font-weight: 600;
  margin-bottom: 8px;
}

.dialog-body {
  font-size: 14px;
  color: var(--color-text-secondary);
  margin-bottom: 20px;
  line-height: 1.5;
}

.dialog-body pre {
  background: var(--color-bg);
  padding: 12px;
  border-radius: var(--radius);
  font-size: 12px;
  white-space: pre-wrap;
  word-break: break-word;
  margin-top: 8px;
  max-height: 200px;
  overflow-y: auto;
}

.dialog-buttons {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
}

/* ===== Empty State ===== */
.empty-state {
  text-align: center;
  padding: 40px 16px;
  color: var(--color-text-secondary);
}

.empty-state-icon {
  font-size: 40px;
  margin-bottom: 12px;
}

.empty-state-text {
  font-size: 14px;
}

/* ===== Loading Overlay ===== */
.loading-overlay {
  position: fixed;
  inset: 0;
  z-index: 300;
  background: rgba(255, 255, 255, 0.85);
  display: flex;
  align-items: center;
  justify-content: center;
}

.spinner {
  width: 36px;
  height: 36px;
  border: 3px solid var(--color-border);
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: spin 0.7s linear infinite;
}

/* ===== Desktop Layout (min-width: 768px) ===== */
@media (min-width: 768px) {
  .app {
    flex-direction: row;
    padding-top: var(--header-height);
  }

  .header {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    padding: 0 24px;
  }

  .last-updated {
    display: inline;
  }

  .user-name {
    display: inline;
  }

  /* Sidebar nav - compact, top-aligned */
  .nav {
    position: fixed;
    top: var(--header-height);
    left: 0;
    width: 180px;
    flex-direction: column;
    justify-content: flex-start;
    align-items: stretch;
    padding: 4px 0;
    border-top: none;
    border-right: 1px solid var(--color-border);
    height: auto;
    bottom: auto;
  }

  .nav-item {
    flex-direction: row;
    justify-content: flex-start;
    gap: 8px;
    padding: 0 16px;
    height: 38px;
    border-radius: 0;
  }

  .nav-item.active {
    background: rgba(30, 173, 172, 0.08);
  }

  .nav-icon {
    font-size: 18px;
    width: 24px;
    text-align: center;
  }

  .nav-label {
    font-size: 13px;
  }

  /* Content */
  .content {
    margin-left: 180px;
    padding: 24px;
    padding-bottom: 24px;
  }

  .summary-grid {
    grid-template-columns: repeat(4, 1fr);
  }

  .login-card {
    padding: 56px 48px;
  }
}

/* ===== Large screens ===== */
@media (min-width: 1200px) {
  .content {
    max-width: 1080px;
  }
}

/* ===== Additional Classes (app.js alignment) ===== */
.view-loading {
  display: flex;
  justify-content: center;
  padding: 60px 0;
}

.view-title {
  font-size: 20px;
  font-weight: 700;
  margin-bottom: 16px;
}

.section {
  margin-bottom: 24px;
}

.summary-cards {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 12px;
  margin-bottom: 24px;
}

.summary-number {
  font-size: 28px;
  font-weight: 700;
  line-height: 1.2;
}

.summary-label {
  font-size: 12px;
  color: var(--color-text-secondary);
  margin-top: 4px;
}

.summary-card.total .summary-number {
  color: var(--color-text);
}

.search-bar {
  margin-bottom: 12px;
}
.customer-list,
.action-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.customer-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  text-decoration: none;
  color: inherit;
  min-height: 44px;
  transition:
    box-shadow var(--transition),
    background var(--transition);
}
.customer-card:hover {
  box-shadow: var(--shadow-lg);
  background: #f1f3f4;
  text-decoration: none;
  color: inherit;
}
.customer-badges {
  display: flex;
  gap: 4px;
  flex-shrink: 0;
  margin-left: 12px;
}

.action-card {
  background: var(--color-surface);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 14px 16px;
  cursor: pointer;
  transition: box-shadow var(--transition);
}
.action-card:hover {
  box-shadow: var(--shadow-lg);
}
.action-detail-card {
  cursor: default;
}

.action-header {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
  flex-wrap: wrap;
}
.action-customer {
  font-size: 13px;
  color: var(--color-text-secondary);
}
.action-time {
  font-size: 11px;
  color: var(--color-text-secondary);
  margin-left: auto;
}
.action-summary {
  font-size: 14px;
  font-weight: 500;
}
.action-reasoning {
  font-size: 13px;
  color: var(--color-text-secondary);
  margin-top: 8px;
  padding: 10px 12px;
  background: var(--color-bg);
  border-radius: var(--radius);
  line-height: 1.6;
  white-space: pre-wrap;
  word-break: break-word;
}
.action-type-label {
  font-size: 12px;
  color: var(--color-text-secondary);
}

.draft-section {
  margin-top: 10px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius);
  overflow: hidden;
}
.draft-label {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  color: var(--color-text-secondary);
  padding: 6px 12px;
  background: var(--color-bg);
  border-bottom: 1px solid var(--color-border);
}
.draft-content {
  font-size: 13px;
  padding: 12px;
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.6;
}

.evidence-links {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}
.evidence-link {
  font-size: 12px;
  display: inline-flex;
  align-items: center;
  gap: 2px;
  padding: 3px 8px;
  background: rgba(30, 173, 172, 0.08);
  border-radius: 4px;
  color: var(--color-primary);
}

.action-buttons {
  display: flex;
  gap: 8px;
  margin-top: 10px;
  flex-wrap: wrap;
}
.btn-done {
  background: rgba(52, 168, 83, 0.1);
  color: #34a853;
  border-radius: var(--radius);
}
.btn-done:hover {
  background: rgba(52, 168, 83, 0.2);
}
.btn-dismiss {
  background: rgba(95, 99, 104, 0.1);
  color: var(--color-low);
  border-radius: var(--radius);
}
.btn-dismiss:hover {
  background: rgba(95, 99, 104, 0.2);
}
.btn-slack {
  background: rgba(74, 21, 75, 0.1);
  color: #4a154b;
  border-radius: var(--radius);
}
.btn-slack:hover {
  background: rgba(74, 21, 75, 0.2);
}

.slack-dialog {
  margin-top: 12px;
  padding: 12px;
  background: var(--color-bg);
  border-radius: var(--radius);
  border: 1px solid var(--color-border);
}
.slack-text {
  width: 100%;
  padding: 10px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius);
  font: inherit;
  font-size: 13px;
  resize: vertical;
  min-height: 80px;
  margin-bottom: 8px;
}
.slack-dialog-buttons {
  display: flex;
  gap: 8px;
}
.slack-success {
  color: #34a853;
  font-size: 13px;
  font-weight: 500;
  padding: 8px 0;
}

.back-link {
  font-size: 13px;
  color: var(--color-text-secondary);
  display: block;
  margin-bottom: 8px;
}
.back-link:hover {
  color: var(--color-primary);
  text-decoration: none;
}
.admin-link {
  font-size: 12px;
  margin-left: 8px;
}
.detail-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}
.detail-actions-bar {
  margin-bottom: 16px;
}

.badge-pending {
  background: rgba(30, 173, 172, 0.1);
  color: var(--color-normal);
}
.badge-status-pending {
  background: rgba(232, 113, 10, 0.1);
  color: var(--color-high);
}
.badge-status-in_progress {
  background: rgba(30, 173, 172, 0.1);
  color: var(--color-normal);
}
.badge-status-done {
  background: rgba(52, 168, 83, 0.1);
  color: #34a853;
}
.badge-status-dismissed {
  background: rgba(95, 99, 104, 0.1);
  color: var(--color-low);
}

.badge-source-gmail {
  background: rgba(234, 67, 53, 0.1);
  color: #ea4335;
}
.badge-source-slack {
  background: rgba(74, 21, 75, 0.1);
  color: #4a154b;
}
.badge-source-calendar {
  background: rgba(66, 133, 244, 0.1);
  color: #4285f4;
}
.badge-source-line {
  background: rgba(6, 199, 85, 0.1);
  color: #06c755;
}
.badge-source-manual {
  background: rgba(95, 99, 104, 0.1);
  color: var(--color-low);
}

.timeline-dot {
  display: none;
} /* Handled by ::before */
.timeline-link {
  font-size: 12px;
  margin-top: 4px;
  display: inline-block;
}

.analysis-summary {
  font-size: 14px;
  font-weight: 500;
  padding: 12px 16px;
  border-bottom: 1px solid var(--color-border);
}
.analysis-action {
  padding: 14px 16px;
  border-bottom: 1px solid var(--color-border);
}
.analysis-action:last-child {
  border-bottom: none;
}

.error-state {
  text-align: center;
  padding: 40px 16px;
  color: var(--color-urgent);
}

.filter-btn {
  display: inline-flex;
  align-items: center;
  padding: 6px 14px;
  border-radius: 20px;
  font-size: 13px;
  font-weight: 500;
  color: var(--color-text-secondary);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  min-height: 36px;
  cursor: pointer;
  transition:
    background var(--transition),
    border-color var(--transition),
    color var(--transition);
}
.filter-btn:hover {
  background: #f1f3f4;
}
.filter-btn.active {
  background: rgba(30, 173, 172, 0.1);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

@media (min-width: 768px) {
  .summary-cards {
    grid-template-columns: repeat(4, 1fr);
  }
}

/* ===== Action Draft Preview ===== */
.action-draft-preview {
  padding: 8px 16px 8px 46px;
  background: #fafafa;
  border-top: 1px solid var(--color-border);
}
.action-detail-label-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 4px;
}
.btn-copy {
  font-size: 11px;
  padding: 2px 10px;
  border-radius: 4px;
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  color: var(--color-text-secondary);
  cursor: pointer;
  transition:
    background var(--transition),
    color var(--transition);
}
.btn-copy:hover {
  background: #f1f3f4;
  color: var(--color-primary);
}
.btn-copy.copied {
  background: rgba(52, 168, 83, 0.1);
  color: #34a853;
  border-color: #34a853;
}
.action-draft-preview .action-detail-label {
  font-size: 11px;
  font-weight: 600;
  color: var(--color-text-secondary);
}
.action-draft-preview .action-detail-text {
  font-size: 13px;
  color: var(--color-text);
  line-height: 1.6;
  white-space: pre-wrap;
  word-break: break-word;
}

/* ===== Staff Avatar (inline) ===== */
.staff-avatar {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  flex-shrink: 0;
}
.staff-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 12px;
  color: var(--color-text-secondary);
}

/* ===== Staff Filter Bar ===== */
.staff-filter-bar {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 12px;
  overflow-x: auto;
  padding-bottom: 4px;
}
.staff-filter-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 2px;
  cursor: pointer;
  padding: 4px 6px;
  border-radius: var(--radius);
  border: 2px solid transparent;
  transition:
    border-color var(--transition),
    opacity var(--transition);
  min-width: 52px;
  flex-shrink: 0;
}
.staff-filter-item:hover {
  border-color: var(--color-border);
}
.staff-filter-item.selected {
  border-color: var(--color-primary);
}
.staff-filter-item img {
  width: 36px;
  height: 36px;
  border-radius: 50%;
}
.staff-filter-item .staff-filter-name {
  font-size: 10px;
  color: var(--color-text-secondary);
  white-space: nowrap;
}
.staff-filter-item.selected .staff-filter-name {
  color: var(--color-primary);
  font-weight: 600;
}
.staff-filter-dimmed {
  opacity: 0.35;
}

/* ===== Sort Bar ===== */
.sort-bar {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 12px;
}
.sort-label {
  font-size: 12px;
  color: var(--color-text-secondary);
}
.sort-btn {
  font-size: 12px;
  padding: 4px 12px;
  border-radius: 14px;
  border: 1px solid var(--color-border);
  background: var(--color-surface);
  color: var(--color-text-secondary);
  cursor: pointer;
  transition:
    background var(--transition),
    border-color var(--transition),
    color var(--transition);
}
.sort-btn:hover {
  background: #f1f3f4;
}
.sort-btn.active {
  background: rgba(30, 173, 172, 0.1);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

/* ===== Customer Meta ===== */
.customer-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 2px;
}
.customer-last-event {
  font-size: 11px;
  color: var(--color-text-secondary);
}

/* ===== Pagination ===== */
.pagination {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 16px 0;
  font-size: 13px;
  color: var(--color-text-secondary);
}
.pagination button {
  padding: 6px 14px;
  border-radius: var(--radius);
  font-size: 13px;
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  color: var(--color-primary);
  cursor: pointer;
  min-height: 36px;
  transition: background var(--transition);
}
.pagination button:hover {
  background: #f1f3f4;
}
.pagination button:disabled {
  opacity: 0.4;
  cursor: default;
  background: var(--color-surface);
}
.pagination .page-info {
  font-size: 12px;
}